Shipping policy

Shipping policy

Thank you for choosing Swagster for your shopping needs. Please review the following shipping policy to understand how we process and deliver your orders.

  1. Order Processing Time:

    • Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment is verified.
  2. Shipping Methods:

    • We offer a shipping option to accommodate your need. Shipping methods available include:
      • Standard Shipping: 10-20 Bussines Days.
  3. Shipping Costs:

    • Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination. The exact shipping cost will be displayed during the checkout process.
  4. Order Tracking:

    • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.
  5. International Shipping:

    • Swagster offers international shipping to select countries. International shipping costs and delivery times may vary. Customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Please contact your local customs office for more information.
  6. Undeliverable or Returned Packages:

    • In the event that a package is undeliverable due to an incorrect address provided by the customer or if the package is returned to us, the customer will be responsible for the reshipment costs.
  7. Shipping Delays:

    •  Swagster is not responsible for delays in shipping caused by factors beyond our control, such as natural disasters, inclement weather, customs delays, or other unforeseen circumstances. We will make every effort to communicate any such delays to our customers promptly.
  8. Lost or Stolen Packages:

    • Swagster is not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier with your tracking information.
  9. Contact Information:

    • If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at swagsterhelp@outlook.com

Swagster reserves the right to update or modify this shipping policy at any time without prior notice. Please check our website for the most up-to-date information.